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Privacy Policy

This privacy policy describes how Lama Empowers handles personal data of visitors and users of https://lamaempowers.nl. We consider it important that your data is treated carefully and confidentially.

1. Applicability

This privacy policy applies to all personal data collected through our website https://lamaempowers.nl, when using our services, or when you contact us.

2. What data do we collect?

We may collect the following types of data:

  • Contact details: name, email address, phone number, address.
  • Usage data: IP address, browser information, device type, website usage behavior.
  • Account data (if applicable): login details, preferences, and settings.
  • Payment data (if applicable): payment method, transaction details.

3. Purposes of processing

We process your data for the following purposes:

  • Providing and improving our services and website.
  • Handling orders, payments, or requests.
  • Responding to questions and providing customer support.
  • Sending newsletters or marketing communications (if you have given consent).
  • Complying with legal obligations.

4. Legal basis for processing

We process personal data only when there is a legal basis, such as:

  • Your consent.
  • The performance of a contract.
  • A legal obligation.
  • Our legitimate interest, for example, to improve our website.

5. Sharing data with third parties

We share your personal data only with third parties when necessary for:

  • The performance of our contract.
  • Compliance with a legal obligation.
  • Supporting our services (e.g., hosting, payment processors, analytics tools).

We enter into data processing agreements with parties that process data on our behalf.

6. Retention period

We do not retain personal data longer than strictly necessary for the purposes for which it was collected, unless a longer retention period is legally required or permitted.

7. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and disclosure.

8. Cookies and tracking

Our website uses cookies and similar technologies. For more information, please refer to our cookie policy.

9. Your rights

You have the right to:

  • Access, correct, or delete your data.
  • Request restriction of processing.
  • Object to processing.
  • Withdraw your consent.
  • Have your data transferred (data portability).

Requests can be submitted via info@LAMA-groep.nl. We will respond within 5 business days.

Contact

For questions or complaints about this privacy policy, you can contact us at:

Lama Empowers
Email: info@LAMA-groep.nl
Phone: 0800 25 88 555

If you are not satisfied with how your request is handled, you can contact the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes

We reserve the right to amend this privacy policy. We recommend reviewing this policy regularly to stay informed of any changes.